Frequently Asked Questions

Candle Care Tips

Your candle will burn best and have a long life if you...

  • Burn for at least three hours on first use. For filled candles, burn until the entire top surface has turned to liquid.
  • Trim wick to 1/4” before each lighting. Your candle will burn more cleanly and evenly with a properly trimmed wick.
  • Burn for no more than 3-4 hours at a time, and don’t burn all the way to the bottom of candle holder.
  • Keep wax pool free from wick trimmings and other debris.
  • Burn your candle away from drafts, open air vents or ceiling fans.
  • Store your candle in a cool, dry place and away from direct sunlight.
  • Remove dust with a soft, dry cloth.

And remember, always:

  • Burn your candle on a stable, heat resistant surface and away from flammable items.
  • Never leave your burning candle alone—especially with your children and pets.

Questions?

Email us at customerservice@illuminations.shop and we will be delighted to help you.